Sweetened Cleaning Services — Privacy Policy

Introduction

At Sweetened Cleaning Services, we take the privacy and security of your personal information seriously. Please read this Privacy Policy carefully, as it explains:

1. What personal information we collect about you
2. How we use your information
3. Who we may share your information with

We will never disclose your information to anyone without your knowledge and consent, except as outlined in this Privacy Policy and any applicable terms and conditions.

Please note: Availability of our services may vary by area. Sweetened Cleaning Services only covers areas within Kent.

Our Commitment to Privacy

In the course of providing our cleaning services and managing our daily operations, Sweetened Cleaning Services collects and uses personal data relating to:

• Current, past, and prospective employees
• Customers and clients
• Users of our website and online platforms
• Subscribers and other stakeholders

We are committed to handling your data responsibly and in compliance with applicable laws and regulations.

Legal Compliance

When collecting and using your personal information, Sweetened Cleaning Services complies with relevant data protection laws, including the General Data Protection Regulation (GDPR). This regulation safeguards the personal data of individuals in the European Union and establishes strict guidelines for its processing and protection.

Scope and Application

This policy applies to all systems, staff, processes, and parties engaged with Sweetened Cleaning Services. This includes:

• Board members and directors
• Employees and contractors
• Suppliers and service providers
• Any third parties with access to Sweetened Cleaning Services' information systems

Related Policies and Procedures

• Risk Assessment Process (DPIA)
• Data Mapping Procedure
• Legitimate Interest Assessment Procedure
• IT Incident Response Procedure
• GDPR Roles and Responsibilities Policy
• Records Retention and Protection Policy
• Privacy and Personal Data Protection Policy

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

📍 Address: Sweetened Cleaning Services,
19–21 Albion Place, Maidstone, ME14 5EG, UK

Definitions

Key terms include:

• Personal Data: Any information relating to an identified or identifiable natural person.
• Processing: Any operation performed on personal data.
• Controller: The entity which determines the purposes and means of processing personal data.

Principles Relating to the Processing of Personal Data

Sweetened Cleaning Services processes personal data in accordance with the core principles set out in the GDPR, including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, confidentiality, and accountability.

Rights of the Individual

Under the GDPR, you have rights including:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights related to automated decision-making and profiling

Lawfulness of Processing

We identify and document a lawful basis for each processing activity, which may include consent, contract performance, legal obligation, vital interests, public interest, or legitimate interests.

How We Use Your Personal Information

We use your personal data to manage relationships, bookings, payments, marketing (with consent), service improvements, compliance, and security.

Processing Special Categories of Personal Data

We process sensitive data only when strictly necessary and permitted by law.

Privacy by Design

We conduct Data Protection Impact Assessments (DPIAs) to ensure privacy is built into our services and processes.

Contracts and International Transfers

We ensure third parties processing personal data on our behalf comply with GDPR. Any transfers outside the UK/EU are safeguarded appropriately.

Breach Notification

In case of a data breach, we will notify the relevant authority within 72 hours and affected individuals if required.

Ongoing Compliance

We regularly review and update our data protection practices and train staff accordingly.

Your Privacy Matters

We value your trust. Your data is used only as needed to provide our services and is kept secure and confidential.

Contact

For any questions or to exercise your rights, contact our Data Privacy Lead:
📧 Enquiry@sweetenedcleaningservices.co.uk
📞 +44 7916 735336
📍 Address: Sweetened Cleaning Services,
19–21 Albion Place, Maidstone, ME14 5EG, UK